Privacy Policy

Last updated: 13 July 2026

+TwoThreeThree respects your privacy and is committed to protecting your personal information. This policy explains what information we collect through this website, why we collect it and how we use it.

Who we are

+TwoThreeThree is an architecture and design practice operated by PlusTwoThreeThree Ltd.

For the purposes of UK data protection law, we are responsible for the personal information collected through this website.

You can contact us at:

Email: hello@plustwothreethree.com

Information we collect

When you contact us or submit an enquiry, we may collect:

  • Your name and contact details.

  • Information about your property or proposed project.

  • Any messages, documents, photographs or drawings you send to us.

  • Your marketing preferences, where applicable.

Our website may also collect technical information about your visit, including your IP address, browser, device, pages viewed and how you found the website.

How we use your information

We use your information to:

  • Respond to enquiries.

  • Understand and assess potential projects.

  • Prepare fee proposals and provide our services.

  • Manage our relationship and communications with you.

  • Maintain appropriate business, financial and project records.

  • Improve the website and understand how visitors use it.

  • Meet our legal, insurance and professional obligations.

We process this information where it is necessary to respond to your request, enter into or perform a contract, meet a legal obligation or pursue our legitimate business interests.

Where we rely on your consent, such as for certain cookies or marketing emails, you may withdraw that consent at any time.

Cookies and analytics

This website is hosted by Squarespace, which uses cookies and similar technologies to operate the website, maintain security and provide website analytics.

Some cookies are essential for the website to work. Other cookies, including analytics cookies, help us understand how visitors use the website.

Where required, non-essential cookies will only be used after you have given your consent through the website’s cookie banner. You can reject or manage these cookies using the options provided in the banner or through your browser settings.

Mailing list

Where you choose to subscribe to our mailing list, we will use your name and email address to send you occasional news, project updates and information about our work.

You can unsubscribe at any time using the link in the email or by contacting us directly.

We will not sell your information to third parties.

Who we share information with

We may share information with trusted service providers who help us operate our website and business, including Squarespace, email providers, cloud-storage providers and professional advisers.

Where relevant to a project, information may also be shared with consultants, contractors or other members of the project team.

We may disclose information where required by law or where necessary to protect our legal rights.

Some service providers may process information outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary.

The length of time will depend on whether your enquiry becomes a project and whether we need to retain information for legal, contractual, insurance, tax or professional purposes.

Information that is no longer required will be deleted or securely disposed of.

Your rights

You may have the right to:

  • Ask what personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Ask us to delete or restrict the use of your information.

  • Object to certain uses of your information.

  • Withdraw your consent.

  • Ask for a copy of information you have provided to us.

These rights may be subject to certain legal exceptions.

To exercise your rights or ask a question about this policy, contact hello@plustwothreethree.com.

You also have the right to raise a concern with the Information Commissioner’s Office.

Changes to this policy

We may update this policy occasionally to reflect changes to our website, services or legal obligations. The latest version will always be available on this page.